We Are The Hospitality Industry’s Wi-Fi and
In-Room Entertainment Specialists

hotel internet providers

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a full solution provider for secure wired and wireless Internet services and the BeyondTV in-room entertainment system. All our services are backed up with 24×7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.


Hospitality Technology Products & Services

Hotel Internet Services Wi-Fi solutions

Hotel Wi-Fi

With more than 90 percent of today’s travelers stressing the importance of hospitality Wi-Fi, your guests expect the most bandwidth and the most robust and secure Wi-Fi connection possible. In fact, more than 75 percent of guests indicate that the availability and quality of a Wi-Fi service can serve as a deal-breaker when it comes to booking with any hospitality business. Crucially, your hotel guests no longer just want a seamless Wi-Fi experience in their rooms or on only one device. They also want to access the internet on a multitude of personal devices as they roam around your property – like hanging out at the pool, grabbing a drink at the bar, taking a seat in your restaurant, or otherwise adding to your guest revenues. Wherever they go, they want to stay connected! As a recognized leader in hospitality technology solutions, Hotel Internet Services can provide your facility with unparalleled installation, support, and hardware. Stop losing guests to better connected competitors and ensure those staying at your hospitality business have the Wi-Fi quality that they need at all times. Contact us today to get a complimentary assessment of your Wi-Fi network!




BeyondTV enables your guests to have a complete in-home entertainment solution right in their hotel room. What Chromecast®, Apple TV®, Roku® and Amazon Fire TV® bring to the home, you can now have in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services. BeyondTV allows today’s travelers to view their own content on the TV whether it be Hulu®, Pandora®, YouTube®, etc. BeyondTV represents a major milestone in in-room entertainment, providing today’s guests with the streaming and casting abilities that they now come to expect from any reputable hospitality business. While providing the industry with a cost-effective solution that allows properties to recreate the same advanced TV entertainment functionality found in consumer homes, BeyondTV further maximizes guest convenience and satisfaction through its voice control abilities via integration with Amazon’s Alexa. 


24/7 guest support

24/7 Guest Support & Monitoring

When it comes to delivering a hospitality Wi-Fi service, problems are bound to occur. From login difficulties to weak signals, accessing the internet is not always a simple proposition. How you handle those problems is key and central to our mission to provide users with the very best and robust Wi-Fi experience. Guest devices, their browsers and email clients are all supported by our expert staff twenty-four hours a day, seven days a week. We are here to help your guests get online and stay online!


Hotel Internet Services’ Latest Blog Articles:

What is WiFi 6 and Does Your Hotel Really Need to Upgrade?

By Gary Patrick, CEO of Hotel Internet Services  -With the online demands of hotel guests and their devices ever-increasing, hoteliers have constantly remained under pressure to maintain a watchful eye over their WiFi network capabilities so as not to risk any...

3 Key Hotel Technologies to Sidestepping Labor Shortages & Guaranteeing Guest Satisfaction

By Gary Patrick, CEO of Hotel Internet Services  -With a year of record-low guest reservations now thankfully behind us, the hotel industry now finds itself facing another unexpected challenge in the form of mass labor shortages. Despite what should be the welcome...

Over 150,000 wireless hotel room installations

Hotel Internet Services has been a pioneer in the hospitality Wi-Fi technology arena since 2003 installing wired and wireless Internet services, including exceptional 24/7 guest service monitoring and support. See for yourself how our industry-leading expertise has resulted in hospitality customers obtaining exceptional Wi-Fi services and enhanced guest satisfaction here, here and here.


The latest News, Articles, Installations, Press Releases, Resources and Videos form Hotel Internet Services

Boardwalk Beach Hotel & Convention Center – Panama City Beach, Florida

Installation SpotlightIntroduction Located in Panama City Beach, Florida, Boardwalk Beach Hotel & Convention Center serves as an ideal getaway...

HITEC TV: Guest Room Technology – Wi-Fi and So Much More

Click on button below to set up a meeting at HITEC or call us today at 866-265-7575

Hotel Internet Services Demonstrates the Latest Guest Connectivity, Personalization and Contactless Service Trends That are Key to Hotel Recovery at HITEC 2021

Hospitality’s leading provider of Wi-Fi and IoT-based technology to showcase how hoteliers can simultaneously and affordably meet guest expectations...


Installation SpotlightIntroduction An Autograph Collection hotel opened during summer 2021, The Barfield sets itself the goal of providing a new...

Country Inn & Suites by Radisson Madison, Alabama

Installation Spotlight Introduction A full service property that attracts a substantial number of travelers visiting the nearby military base,...
hotel wireless solutions

Hotel Management – Los Angeles hotel taps Hotel Internet Services for guest Wi-Fi

Hospitality internet service provider Hotel Internet Services has installed a high-speed Guest Wi-Fi service at Hotel Mariposa, a newly constructed...
hotel wifi network design

Hotel Mariposa Los Angeles, California

Installation Spotlight Introduction A newly constructed luxury boutique property situated near some of the most popular attractions in Los Angeles,...
high internet connection

Azure Palm Hot Springs Resort & Day Spa Oasis Partners With Hotel Internet Services to Provide Guests With Seamless Wi-Fi Access

Newly launched resort offering unique desert spa experience ensures guests can obtain peace-of-mind by providing reliable online capabilities...
hotel wifi network

Azure Palm Hot Springs Resort & Day Spa Oasis – Desert Hot Springs, CA

Installation Spotlight Introduction Located within California’s Desert Hot Springs area renowned for its natural geothermally heated mineral spring...
hotel wifi security

Hotel Management – Streaming services shift in-room entertainment demand

As social distancing increasingly limits how many hotel guests can be in public spaces at once, travelers are spending more time in their...

Travel Daily News – San Vicente Resort & Golf Course partners with HIS to provide guests with latest in Wi-Fi connectivity

RAMONA, CALIF. - Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been...
high internet connection

Suppliers News – San Vicente Resort & Golf Course Partners With Hotel Internet Services – HospitalityNet

Renowned Californian getaway location experiences fast and reliable connection speeds after upgrading online capabilities with hospitality’s leading...
internet for hotels

San Vicente Resort & Golf Course , CA

Installation Spotlight Introduction Nestled within the backcountry of San Diego, California, San Vicente Resort & Golf Course serves as an ideal...
secure guest internet

BeyondTV and LG Business Solutions partner to Provide Italian Hotel Market With Advanced Content Casting Technology

BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, has launched a certification...
hotel wifi hotspot solutions

Hotel Vin Grapevine, Texas

Installation Spotlight Introduction As the first and only luxury boutique property in Grapevine, Texas, Hotel Vin, Autograph Collection boasts an...


Sheraton Pasadena

Sheraton Pasadena

“After experiencing troubleshooting issues on a near constant basis, finding and implementing HIS Wi-Fi was a tremendous source of relief for both ourselves and our guests. With HIS, we were able to develop a network that would free us from having to spend hours each...

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Keating Hotel

Keating Hotel

“The installation was seamless. We didn’t experience any outages in the process of rolling over to the new wireless networks. Our guests had no clue we were transitioning wireless networks. The entire process was quick and painless. And with the HIS support, we don’t...

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Innisbrook Golf Resort

Innisbrook Golf Resort

 “Innisbrook’s  previous Wi Fi systems were supposed to deliver property wide coverage, but never did, even as more APs were added. There were always problem locations where getting a signal was difficult, and other areas where connections were either slow or...

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