We Are The Hospitality Industry’s Wi-Fi, WIFI for Hotels, Internet of Things and In-Room Entertainment Specialists

hotel internet providers

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a full solution provider for secure wired and wireless Internet services and the BeyondTV in-room entertainment system. All our services are backed up with 24×7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.


Hospitality Technology Products & Services

Hotel Internet Services Wi-Fi solutions

Hotel Wi-Fi

With more than 90 percent of today’s travelers stressing the importance of hospitality Wi-Fi, your guests expect the most bandwidth and the most robust and secure Wi-Fi connection possible. In fact, more than 75 percent of guests indicate that the availability and quality of a Wi-Fi service can serve as a deal-breaker when it comes to booking with any hospitality business. Crucially, your hotel guests no longer just want a seamless Wi-Fi experience in their rooms or on only one device. They also want to access the internet on a multitude of personal devices as they roam around your property – like hanging out at the pool, grabbing a drink at the bar, taking a seat in your restaurant, or otherwise adding to your guest revenues. Wherever they go, they want to stay connected! As a recognized leader in hospitality technology solutions, Hotel Internet Services can provide your facility with unparalleled installation, support, and hardware. Stop losing guests to better connected competitors and ensure those staying at your hospitality business have the Wi-Fi quality that they need at all times. Contact us today to get a complimentary assessment of your Wi-Fi network!




BeyondTV enables your guests to have a complete in-home entertainment solution right in their hotel room. What Chromecast®, Apple TV®, Roku® and Amazon Fire TV® bring to the home, you can now have in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services. BeyondTV allows today’s travelers to view their own content on the TV whether it be Hulu®, Pandora®, YouTube®, etc. BeyondTV represents a major milestone in in-room entertainment, providing today’s guests with the streaming and casting abilities that they now come to expect from any reputable hospitality business. While providing the industry with a cost-effective solution that allows properties to recreate the same advanced TV entertainment functionality found in consumer homes, BeyondTV further maximizes guest convenience and satisfaction through its voice control abilities via integration with Amazon’s Alexa. 


24/7 guest support

24/7 Guest Support & Monitoring

When it comes to delivering a hospitality Wi-Fi service, problems are bound to occur. From login difficulties to weak signals, accessing the internet is not always a simple proposition. How you handle those problems is key and central to our mission to provide users with the very best and robust Wi-Fi experience. Guest devices, their browsers and email clients are all supported by our expert staff twenty-four hours a day, seven days a week. We are here to help your guests get online and stay online!


Hotel Internet Services’ Latest Blog Articles:

a back patio of a hotel with a pool and people gathered for live entertainment

Wi-Fi Upgrade blog

Whether a high-end luxury resort or an independent boutique property, Wi-Fi service quality continues to be ranked as one of the most important factors that can make or break a guest’s stay. Access to Wi-Fi in fact continues to be regarded as more important than...
Scalability: Adopting Guest Entertainment Technology that Stays Ahead of the Curve

Scalability blog

Historically, hoteliers were widely considered to be early adopters of advanced in-room entertainment solutions. Bringing amenities like satellite and cable television, on-demand movies and internet access to the forefront of the hospitality industry, hotels were the...

Should I Utilize IoT, and How?

Though the Internet of Things (IoT) can appear daunting and has often been shrouded in mystery, many hotels and other facilities are seeing the benefits of operating their properties with its help.IoT is not nearly as complex as many would think. In general, physical...

What is WiFi 6 and Does Your Hotel Really Need to Upgrade?

By Gary Patrick, CEO of Hotel Internet Services  -With the online demands of hotel guests and their devices ever-increasing, hoteliers have constantly remained under pressure to maintain a watchful eye over their WiFi network capabilities so as not to risk any...
business man in hotel room with smart tablet

3 Key Hotel Technologies to Sidestepping Labor Shortages & Guaranteeing Guest Satisfaction

By Gary Patrick, CEO of Hotel Internet Services  -With a year of record-low guest reservations now thankfully behind us, the hotel industry now finds itself facing another unexpected challenge in the form of mass labor shortages. Despite what should be the welcome...

Over 150,000 wireless hotel room installations

Hotel Internet Services has been a pioneer in the hospitality Wi-Fi technology arena since 2003 installing wired and wireless Internet services, including exceptional 24/7 guest service monitoring and support. See for yourself how our industry-leading expertise has resulted in hospitality customers obtaining exceptional Wi-Fi services and enhanced guest satisfaction here, here and here.


The latest News, Articles, Installations, Press Releases, Resources and Videos form Hotel Internet Services

Scottsdale Plaza Resort & Villas Case Study

Scottsdale Plaza Resort & Villas Case StudyInstallation SpotlightIntroduction Situated on 40 acres in Arizona’s Paradise Valley, Scottsdale...

How to elevate the in-room entertainment experience by Hotel Management by Lodging Magazine

Long gone are the days when internet was a “nice to have” amenity. Today’s guests often travel with multiple connected devices that require greater...

Hotel Internet Services Provides Advanced Hotel Operational Efficiency and Intersystem Connectivity With Ruckus IoT Suite

Leading connectivity solutions provider enables hotel businesses with cutting-edge network infrastructure capable of seamlessly supporting a...

2022 Hospitality Casting Survey

2022 Hospitality Casting Survey  Identifying What Today’s Guests and Hoteliers Expect From In-room EntertainmentFind out what 100s of Guests...

Elevating Guests’ Personal Content Using Hotel Technology

Elevating Guests’ Personal Content Using Hotel Technology  How hoteliers are using post-pandemic technology to fulfill pre-pandemic wish lists,...

Exceeding Guest Wi-Fi Expectations in the Hospitality Technology Gold Rush

Exceeding Guest Wi-FiExpectations in the HospitalityTechnology Gold Rush  According to a recent survey conducted, travelers desire more than...

Aqua Soleil Hotel & Mineral Water Spa Case Study

Installation SpotlightIntroduction Situated within California’s Desert Hot Springs, Aqua Soleil Hotel & Mineral Water Spa attracts countless...
hotel wireless solutions

How to elevate the in-room entertainment experience by Hotel Management

Today’s hoteliers need to address the fact that guests now overwhelmingly expect in-room entertainment experiences to offer personalized content...
a man in a hotel room on a laptop with the wifi symbol over top the laptop

Hospitality Technology – How Hoteliers Can Maximize Profits via a New Revenue Stream by Investing in their Internet Infrastructure

Click the button to read full articleWorkers don’t want to return to the office, but they’re tired of working from home. Hotels are becoming a...
scenic image of a mountainous view and the ocean with an infinity pool closer to the foreground

Green Fig Resort & Spa St. Lucia Case Study

Installation SpotlightIntroduction Serving as the ultimate tranquil Caribbean destination, Green Fig Resort & Spa is situated on the island of...
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Boardwalk Beach Hotel & Convention Center – Panama City Beach, Florida

Installation SpotlightIntroduction Located in Panama City Beach, Florida, Boardwalk Beach Hotel & Convention Center serves as an ideal getaway...
webinar with all attendees on the screen

HITEC TV: Guest Room Technology – Wi-Fi and So Much More

Click on button below to set up a meeting at HITEC or call us today at 866-265-7575
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Hotel Internet Services Demonstrates the Latest Guest Connectivity, Personalization and Contactless Service Trends That are Key to Hotel Recovery at HITEC 2021

Hospitality’s leading provider of Wi-Fi and IoT-based technology to showcase how hoteliers can simultaneously and affordably meet guest expectations...
image of the Barfield Building surrounded by other buildings


Installation SpotlightIntroduction An Autograph Collection hotel opened during summer 2021, The Barfield sets itself the goal of providing a new...

Country Inn & Suites by Radisson Madison, Alabama

Installation Spotlight Introduction A full service property that attracts a substantial number of travelers visiting the nearby military base,...


Sheraton Pasadena

Sheraton Pasadena

“After experiencing troubleshooting issues on a near constant basis, finding and implementing HIS Wi-Fi was a tremendous source of relief for both ourselves and our guests. With HIS, we were able to develop a network that would free us from having to spend hours each...

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Keating Hotel

Keating Hotel

“The installation was seamless. We didn’t experience any outages in the process of rolling over to the new wireless networks. Our guests had no clue we were transitioning wireless networks. The entire process was quick and painless. And with the HIS support, we don’t...

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Innisbrook Golf Resort

Innisbrook Golf Resort

 “Innisbrook’s  previous Wi Fi systems were supposed to deliver property wide coverage, but never did, even as more APs were added. There were always problem locations where getting a signal was difficult, and other areas where connections were either slow or...

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