80% of your guests want to stream their content Get Demo Strong, Fast and Secure WiFi For All Your Guest's Devices Learn More Casting is the amenity that your guests are asking for! Learn More Keep Your Guests Connected All Over Your Property! Learn More

We Are The Hospitality Industry’s Wi-Fi and
In-Room Entertainment Specialists

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a full solution provider for secure wired and wireless Internet services and the BeyondTV in-room entertainment system. All our services are backed up with 24×7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.

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Hospitality Technology Products & Services

Hotel Internet Services Wi-Fi solutions

Hotel Wi-Fi

With more than 90 percent of today’s travelers stressing the importance of hospitality Wi-Fi, your guests expect the most bandwidth and the most robust and secure Wi-Fi connection possible. In fact, more than 75 percent of guests indicate that the availability and quality of a Wi-Fi service can serve as a deal-breaker when it comes to booking with any hospitality business. Crucially, your hotel guests no longer just want a seamless Wi-Fi experience in their rooms or on only one device. They also want to access the internet on a multitude of personal devices as they roam around your property – like hanging out at the pool, grabbing a drink at the bar, taking a seat in your restaurant, or otherwise adding to your guest revenues. Wherever they go, they want to stay connected! As a recognized leader in hospitality technology solutions, Hotel Internet Services can provide your facility with unparalleled installation, support, and hardware. Stop losing guests to better connected competitors and ensure those staying at your hospitality business have the Wi-Fi quality that they need at all times. Contact us today to get a complimentary assessment of your Wi-Fi network!

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beyondTV

BeyondTV

BeyondTV enables your guests to have a complete in-home entertainment solution right in their hotel room. What Chromecast®, Apple TV®, Roku® and Amazon Fire TV® bring to the home, you can now have in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services. BeyondTV allows today’s travelers to view their own content on the TV whether it be Hulu®, Pandora®, YouTube®, etc. BeyondTV represents a major milestone in in-room entertainment, providing today’s guests with the streaming and casting abilities that they now come to expect from any reputable hospitality business. While providing the industry with a cost-effective solution that allows properties to recreate the same advanced TV entertainment functionality found in consumer homes, BeyondTV further maximizes guest convenience and satisfaction through its voice control abilities via integration with Amazon’s Alexa. 

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24/7 guest support

24/7 Guest Support & Monitoring

When it comes to delivering a hospitality Wi-Fi service, problems are bound to occur. From login difficulties to weak signals, accessing the internet is not always a simple proposition. How you handle those problems is key and central to our mission to provide users with the very best and robust Wi-Fi experience. Guest devices, their browsers and email clients are all supported by our expert staff twenty-four hours a day, seven days a week. We are here to help your guests get online and stay online!

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Over 150,000 wireless hotel room installations

Hotel Internet Services has been a pioneer in the hospitality Wi-Fi technology arena since 2003 installing wired and wireless Internet services, including exceptional 24/7 guest service monitoring and support. See for yourself how our industry-leading expertise has resulted in hospitality customers obtaining exceptional Wi-Fi services and enhanced guest satisfaction here, here and here.

News: 

The latest News, Articles, Installations, Press Releases, Resources and Videos form Hotel Internet Services

Lodge at Tiburon – San Francisco , California

Installation SpotlightIntroduction An upscale, craftsman-style hotel that is situated just north of San Francisco, Lodge at Tiburon serves as the...

Crosby Plaza Apartments – Crosby, TX

Installation SpotlightIntroduction Situated in Crosby, Texas, Crosby Plaza Apartments serves as a government subsidized property that provides...

Giving Guests the Keys to Unlock Hotel Entertainment White Paper

Giving Guests the Keys to Unlock Hotel Entertainment  How hoteliers are using technology to exceed guest expectations and provide their ideal...

Hospitality Guestroom Entertainment Survey Full Report

Guestroom Entertainment Survey Full ReportToday’s travelers are more than ever accustomed to technology that is interconnected, reliable, and easy...

Lighthouse Cove Resort Pompano Beach, FL

Installation SpotlightIntroduction An oceanfront timeshare property located in Pompano Beach, Florida, Lighthouse Cove Resort provides its guests...

Country Inn & Suites by Radisson Columbus, GA

Installation SpotlightIntroduction Country Inn & Suites by Radisson, Columbus, Georgia is a hotel located near Columbus State University that...

The Ambrose Hotel implements HIS Wi-Fi

Hotel Internet Services completed the implementation of a new Wi-Fi network at the 77-room Ambrose Hotel, a boutique property in Santa Monica,...

New San Francisco hotel features advanced guest Wi-Fi

Hotel Internet Services, a full-service provider of internet services and solutions for the hospitality industry, has announced the successful...

Residences at Daniel Webster adapts to high-performance guest Wi-Fi needs by partnering with HIS

Extended stay hotel experiences uptick in positive online reviews by ensuring fast and reliable internet connections for core business traveler...

Mercure Albury Provides Guests with Contactless Hotel Services & Content Streaming

BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, announced the implementation...

Residences at Daniel Webster – Merrimack, New Hampshire

Installation SpotlightIntroduction An extended stay property that offers flexible occupancy terms, Residences at Daniel Webster seeks to provide its...

Hotel Internet Services Provides Hoteliers with Insight on Latest Contactless Technology Best Practices

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced its...

Hotel Caza, San Francisco, CA – Installation Spotlight

Installation SpotlightIntroduction A new property located within San Francisco’s famed Fisherman’s Warf, Hotel Caza serves as the ultimate...

Ambrose Hotel, Santa Monica, CA – Installation Spotlight

Installation Spotlight Introduction A luxury boutique location in Santa Monica, California, The Ambrose Hotel offers a distinct Southern California...

Radisson Hotel, Fort Worth North-Fossil Creek – Installation Spotlight

Installation Spotlight Introduction Ideally situated close to Fort Worth’s top business parks, Radisson Hotel Fort Worth North-Fossil Creek is...

Testimonials

Sheraton Pasadena

Sheraton Pasadena

“After experiencing troubleshooting issues on a near constant basis, finding and implementing HIS Wi-Fi was a tremendous source of relief for both ourselves and our guests. With HIS, we were able to develop a network that would free us from having to spend hours each...

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Keating Hotel

Keating Hotel

“The installation was seamless. We didn’t experience any outages in the process of rolling over to the new wireless networks. Our guests had no clue we were transitioning wireless networks. The entire process was quick and painless. And with the HIS support, we don’t...

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Innisbrook Golf Resort

Innisbrook Golf Resort

 “Innisbrook’s  previous Wi Fi systems were supposed to deliver property wide coverage, but never did, even as more APs were added. There were always problem locations where getting a signal was difficult, and other areas where connections were either slow or...

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