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We Are The Hospitality Industry’s Wi-Fi and
In-Room Entertainment Specialists

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a full solution provider for secure wired and wireless Internet services and the BeyondTV in-room entertainment system. All our services are backed up with 24x7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.

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Hospitality Technology Products & Services

Hotel Internet Services Wi-Fi solutions

Hotel Wi-Fi

Your guests want the most bandwidth and the most robust and secure Wi-Fi possible. They don’t just want it in their rooms. They also want to access the Internet as they roam around your property – like hanging out at the pool, grabbing a drink at the bar, taking a seat in your restaurant, or otherwise adding to your guest revenues. Wherever they go, they want to stay connected! As a recognized leader in hospitality technology solutions, Hotel Internet Services can provide your facility with unparalleled installation, support, and hardware. Stop losing guests to better connected competitors. Contact us today to get a complimentary assessment of your Wi-Fi network!

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beyondTV

BeyondTV

BeyondTV enables your guests to have a complete in-home entertainment solution right in their hotel room. What Chromecast®, Apple TV®, Roku® and Amazon Fire TV® bring to the home, you can now have in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services. BeyondTV allows today’s travelers to view their own content on the TV whether it be Hulu®, Pandora®, YouTube®, etc. BeyondTV represents a major milestone in in-room entertainment. The BeyondTV platform provides the industry with a cost- effective solution that allows properties to recreate the same advanced TV entertainment functionality that many consumers have become accustomed to in their own homes, and is increasingly being sought out by hotel guests, when traveling.

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24/7 guest support

24/7 Guest Support & Monitoring

When it comes to delivering Wi-Fi, problems are bound to occur. From login difficulties to weak signals, accessing the internet is not always a simple proposition. How you handle those problems is key and central to our mission to provide users with the very best and robust Wi-Fi experience. Guest devices, their browsers and email clients are all supported by our expert staff twenty-four hours a day, seven days a week. We are here to help your guests get online and stay online!

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Over 150,000 wireless hotel room installations

Hotel Internet Services has been a pioneer in the hospitality technology arena since 2003 installing wired and wireless Internet services, including exceptional 24/7 guest service monitoring and support.

News: 

The latest News, Articles, Installations, Press Releases, Resources and Videos form Hotel Internet Services

Ambassador Hotel – Tulsa, Oklahoma

Installation Spotlight Introduction A luxury boutique property based in Tulsa, Oklahoma, Ambassador Hotel Tulsa is part of the Autograph Collection...

Hotel Internet Services Deploys Advanced Television Voice Command Functionality with BeyondTV

Video streaming and casting solution interfaces with Volara and Amazon Alexa to provide guests with ultimate smart guestroom experience Hotel...

BeyondTV Solution Awarded U.S. Patent for Advanced Guest Data Protection and Privacy Technology

United States Patent Office (USPTO) recognizes Hotel Internet Services for security protocol developed for the BeyondTV Entertainment Streaming...

Hotel Internet Services Showcases Latest Advances in Wi-Fi Network, In-Room Television Casting and Voice Activated Solutions at HX 2018

Leading provider of secure hotel Wi-Fi and guestroom entertainment technology to demonstrate new solutions at North America’s largest hospitality...

Elliott Park Hotel Pioneers Latest in Voice-activated Guestroom Controls and Connectivity with BeyondTV and Wi-Fi by HIS

Newly opened luxury Minneapolis property ensures unmatched guestroom convenience and internet with advanced solutions by Hotel Internet Services...

Hotel Internet Services Survey of Hoteliers and Guests Reveals Crucial Insight on Voice Technology and In-room Entertainment Trends

Newly released research survey explores the impact of growing technology trends and evolving guest preferences on the hospitality industry...

Hotel Internet Services Unveils New Research Report on Trends in Guestroom Entertainment and Voice Control Technology

Newly released white paper guides hoteliers on best practices for implementing revenue-enhancing guestroom amenities, based on today’s guest...

Saddlebrook Resort Adapts to Guest Demands for Enhanced Online Connectivity with BeyondTV by Hotel Internet Services

Awarding-winning Tampa Bay resort implements advanced streaming solution to cater to today’s standards in entertainment technology and data...

Shephard’s Beach Resort Maximizes Guest Connectivity with Advanced Wi-Fi and BeyondTV by Hotel Internet Services

Luxury Florida property enhances internet speed and reliability while addressing guest demands for the latest in online streaming entertainment...

Ambassador Hotel Tulsa Implements Online Streaming, Voice Control and Enhanced Internet Connectivity with BeyondTV and Upgraded Wi-Fi by HIS

Tulsa, Okla. — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced...

American Jewish University

Installation Spotlight “A functioning and reliable Wi-Fi connection is an indispensable service that today’s university students expect in order to...

Survey of Hoteliers, Guests Reveals Insight on Voice Technology, In-Room Entertainment Trends

Hotel Internet Services’ new research explores the impact of evolving guest preferences on the hospitality industry. In the past two years, guest...

Guestroom Entertainment Survey

Guestroom Entertainment Survey   Guestroom Entertainment Survey   When it comes to guestroom entertainment and convenience, few will have...

Lifespace senior living communities

Installation Spotlight High quality Wi-Fi service that today's senior residents now expect. Introduction A non-profit organization currently...

Elliott Park Hotel-Minneapolis, Minnesota

Installation Spotlight Introduction Located in downtown Minneapolis, Elliott Park Hotel is a property renowned for its luxury accommodations and...

Testimonials

Sheraton Pasadena

“After experiencing troubleshooting issues on a near constant basis, finding and implementing HIS Wi-Fi was a tremendous source of relief for both ourselves and our guests. With HIS, we were able to develop a network that would free us from having to spend hours each...

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Keating Hotel

“The installation was seamless. We didn’t experience any outages in the process of rolling over to the new wireless networks. Our guests had no clue we were transitioning wireless networks. The entire process was quick and painless. And with the HIS support, we don’t...

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Innisbrook Golf Resort

 “Innisbrook’s  previous Wi Fi systems were supposed to deliver property wide coverage, but never did, even as more APs were added. There were always problem locations where getting a signal was difficult, and other areas where connections were either slow or...

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The most advanced In-Room Entertainment system is available. Click the button below to learn more.

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*Please Note this link will redirect you to our BeyondTV website.


 

Learn More about the BeyondTV User Interface & see it's various functions.

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Casting is what your guests are asking for!

GuestCast™ was designed around three core concepts: guest security, ease of use, and simplicity to deploy and manage.

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*Please Note this link will redirect you to our BeyondTV website

Learn More about BeyondTV’s Digital Assistant with Amazon Alexa®

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BeyondTV Guestroom Entertainment System Dashboard

The BeyondTV Dashboard provides your property with the unmatched ability to maintain direct control over every aspect of your guestroom entertainment system.

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*Please Note this link will redirect you to our BeyondTV website

Learn More about BeyondTV Security.

BeyondTV was awarded a patent by the USPTO for the Guest Data Security protocol it uses for the BeyondTV solution, an industry leading platform that allows hotel guests to access content from online streaming subscriptions or wirelessly cast from personal devices onto guestroom televisions.

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*Please Note this link will redirect you to our BeyondTV website

Satellite TV Installation and Support

As an authorized reseller for DirectTV and the Dish Network, Hotel Internet Services is able to install and maintain satellite access for your establishment.

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*Please Note this link will redirect you to our BeyondTV website