80% of your guests want to stream their content Get Demo Strong, Fast and Secure WiFi For All Your Guest's Devices Learn More Casting is the amenity that your guests are asking for! Learn More Keep Your Guests Connected All Over Your Property! Learn More

We Are The Hospitality Industry’s Wi-Fi and
In-Room Entertainment Specialists

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a full solution provider for secure wired and wireless Internet services and the BeyondTV in-room entertainment system. All our services are backed up with 24×7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.

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Hospitality Technology Products & Services

Hotel Internet Services Wi-Fi solutions

Hotel Wi-Fi

With more than 90 percent of today’s travelers stressing the importance of hospitality Wi-Fi, your guests expect the most bandwidth and the most robust and secure Wi-Fi connection possible. In fact, more than 75 percent of guests indicate that the availability and quality of a Wi-Fi service can serve as a deal-breaker when it comes to booking with any hospitality business. Crucially, your hotel guests no longer just want a seamless Wi-Fi experience in their rooms or on only one device. They also want to access the internet on a multitude of personal devices as they roam around your property – like hanging out at the pool, grabbing a drink at the bar, taking a seat in your restaurant, or otherwise adding to your guest revenues. Wherever they go, they want to stay connected! As a recognized leader in hospitality technology solutions, Hotel Internet Services can provide your facility with unparalleled installation, support, and hardware. Stop losing guests to better connected competitors and ensure those staying at your hospitality business have the Wi-Fi quality that they need at all times. Contact us today to get a complimentary assessment of your Wi-Fi network!

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beyondTV

BeyondTV

BeyondTV enables your guests to have a complete in-home entertainment solution right in their hotel room. What Chromecast®, Apple TV®, Roku® and Amazon Fire TV® bring to the home, you can now have in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services. BeyondTV allows today’s travelers to view their own content on the TV whether it be Hulu®, Pandora®, YouTube®, etc. BeyondTV represents a major milestone in in-room entertainment, providing today’s guests with the streaming and casting abilities that they now come to expect from any reputable hospitality business. While providing the industry with a cost-effective solution that allows properties to recreate the same advanced TV entertainment functionality found in consumer homes, BeyondTV further maximizes guest convenience and satisfaction through its voice control abilities via integration with Amazon’s Alexa. 

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24/7 guest support

24/7 Guest Support & Monitoring

When it comes to delivering a hospitality Wi-Fi service, problems are bound to occur. From login difficulties to weak signals, accessing the internet is not always a simple proposition. How you handle those problems is key and central to our mission to provide users with the very best and robust Wi-Fi experience. Guest devices, their browsers and email clients are all supported by our expert staff twenty-four hours a day, seven days a week. We are here to help your guests get online and stay online!

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Over 150,000 wireless hotel room installations

Hotel Internet Services has been a pioneer in the hospitality Wi-Fi technology arena since 2003 installing wired and wireless Internet services, including exceptional 24/7 guest service monitoring and support. See for yourself how our industry-leading expertise has resulted in hospitality customers obtaining exceptional Wi-Fi services and enhanced guest satisfaction here, here and here.

News: 

The latest News, Articles, Installations, Press Releases, Resources and Videos form Hotel Internet Services

Azure Palm Hot Springs Resort & Day Spa Oasis Partners With Hotel Internet Services to Provide Guests With Seamless Wi-Fi Access

Newly launched resort offering unique desert spa experience ensures guests can obtain peace-of-mind by providing reliable online capabilities...

Azure Palm Hot Springs Resort & Day Spa Oasis – Desert Hot Springs, CA

Installation Spotlight Introduction Located within California’s Desert Hot Springs area renowned for its natural geothermally heated mineral spring...

Hotel Management – Streaming services shift in-room entertainment demand

As social distancing increasingly limits how many hotel guests can be in public spaces at once, travelers are spending more time in their...

Travel Daily News – San Vicente Resort & Golf Course partners with HIS to provide guests with latest in Wi-Fi connectivity

RAMONA, CALIF. - Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been...

Suppliers News – San Vicente Resort & Golf Course Partners With Hotel Internet Services – HospitalityNet

Renowned Californian getaway location experiences fast and reliable connection speeds after upgrading online capabilities with hospitality’s leading...

San Vicente Resort & Golf Course , CA

Installation Spotlight Introduction Nestled within the backcountry of San Diego, California, San Vicente Resort & Golf Course serves as an ideal...

BeyondTV and LG Business Solutions partner to Provide Italian Hotel Market With Advanced Content Casting Technology

BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, has launched a certification...

Hotel Vin Grapevine, Texas

Installation Spotlight Introduction As the first and only luxury boutique property in Grapevine, Texas, Hotel Vin, Autograph Collection boasts an...

Country Inn & Suites and Park Inn-Albany, Georgia

Installation Spotlight Introduction Managed by Global SCR, Radisson’s Country Inn & Suites and Park Inn locations in Albany, Georgia, provide...

Rodeo 39 Public Market – Stanton, California

Installation SpotlightIntroduction Located in Stanton, California, the recently constructed Rodeo 39 Public Market sets to redefine the retail scene...

BeyondTV MyRemote to Provide Guests With Ultimate in In-room Convenience and Contactless Service Control

Mobile web-app offers personal smart device access to full range of BeyondTV features to reduce shared surface risks, including controlling TV...

Hospitalitynet – Hotel Internet Services Launches BeyondTV MyRemote

Hotel Internet Services Launches BeyondTV MyRemote to Provide Guests With Ultimate in In-room Convenience and Contactless Service Control Mobile...

Lodge at Tiburon – San Francisco , California

Installation SpotlightIntroduction An upscale, craftsman-style hotel that is situated just north of San Francisco, Lodge at Tiburon serves as the...

In-Building Tech – HIS implements indoor Wi-Fi connectivity at Crosby Plaza Apartments in Texas

BY JUAN PEDRO TOMÁS Hotel Internet Services (HIS), which provides internet services and solutions for the multi-housing industry, announced the...

Crosby Plaza Apartments – Crosby, TX

Installation SpotlightIntroduction Situated in Crosby, Texas, Crosby Plaza Apartments serves as a government subsidized property that provides...

Testimonials

Sheraton Pasadena

Sheraton Pasadena

“After experiencing troubleshooting issues on a near constant basis, finding and implementing HIS Wi-Fi was a tremendous source of relief for both ourselves and our guests. With HIS, we were able to develop a network that would free us from having to spend hours each...

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Keating Hotel

Keating Hotel

“The installation was seamless. We didn’t experience any outages in the process of rolling over to the new wireless networks. Our guests had no clue we were transitioning wireless networks. The entire process was quick and painless. And with the HIS support, we don’t...

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Innisbrook Golf Resort

Innisbrook Golf Resort

 “Innisbrook’s  previous Wi Fi systems were supposed to deliver property wide coverage, but never did, even as more APs were added. There were always problem locations where getting a signal was difficult, and other areas where connections were either slow or...

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