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We Are The Hospitality Industry’s Wi-Fi and
In-Room Entertainment Specialists

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a full solution provider for secure wired and wireless Internet services and the BeyondTV in-room entertainment system. All our services are backed up with 24×7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.

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Hospitality Technology Products & Services

Hotel Internet Services Wi-Fi solutions

Hotel Wi-Fi

With more than 90 percent of today’s travelers stressing the importance of hospitality Wi-Fi, your guests expect the most bandwidth and the most robust and secure Wi-Fi connection possible. In fact, more than 75 percent of guests indicate that the availability and quality of a Wi-Fi service can serve as a deal-breaker when it comes to booking with any hospitality business. Crucially, your hotel guests no longer just want a seamless Wi-Fi experience in their rooms or on only one device. They also want to access the internet on a multitude of personal devices as they roam around your property – like hanging out at the pool, grabbing a drink at the bar, taking a seat in your restaurant, or otherwise adding to your guest revenues. Wherever they go, they want to stay connected! As a recognized leader in hospitality technology solutions, Hotel Internet Services can provide your facility with unparalleled installation, support, and hardware. Stop losing guests to better connected competitors and ensure those staying at your hospitality business have the Wi-Fi quality that they need at all times. Contact us today to get a complimentary assessment of your Wi-Fi network!

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beyondTV

BeyondTV

BeyondTV enables your guests to have a complete in-home entertainment solution right in their hotel room. What Chromecast®, Apple TV®, Roku® and Amazon Fire TV® bring to the home, you can now have in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services. BeyondTV allows today’s travelers to view their own content on the TV whether it be Hulu®, Pandora®, YouTube®, etc. BeyondTV represents a major milestone in in-room entertainment, providing today’s guests with the streaming and casting abilities that they now come to expect from any reputable hospitality business. While providing the industry with a cost-effective solution that allows properties to recreate the same advanced TV entertainment functionality found in consumer homes, BeyondTV further maximizes guest convenience and satisfaction through its voice control abilities via integration with Amazon’s Alexa. 

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24/7 guest support

24/7 Guest Support & Monitoring

When it comes to delivering a hospitality Wi-Fi service, problems are bound to occur. From login difficulties to weak signals, accessing the internet is not always a simple proposition. How you handle those problems is key and central to our mission to provide users with the very best and robust Wi-Fi experience. Guest devices, their browsers and email clients are all supported by our expert staff twenty-four hours a day, seven days a week. We are here to help your guests get online and stay online!

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Over 150,000 wireless hotel room installations

Hotel Internet Services has been a pioneer in the hospitality Wi-Fi technology arena since 2003 installing wired and wireless Internet services, including exceptional 24/7 guest service monitoring and support. See for yourself how our industry-leading expertise has resulted in hospitality customers obtaining exceptional Wi-Fi services and enhanced guest satisfaction here, here and here.

News: 

The latest News, Articles, Installations, Press Releases, Resources and Videos form Hotel Internet Services

Installation Spotlight – Bungalows – Key Largo , Florida

Installation Spotlight Introduction An all-inclusive and luxury resort located in the Florida Keys, the Bungalows Key Largo operates as a newly...

Tech Florida Keys resort adds BeyondTV for guest entertainment

The Bungalows Key Largo, a luxury all-inclusive resort located in the Florida Keys, has implemented the BeyondTV entertainment casting solution...

Pantai Inn – California property installs BeyondTV, faster Wi-Fi

Article posted in Hotel Management Pantai Inn in La Jolla, Calif., installed enhanced Wi-Fi and BeyondTV with voice control capabilities from...

Pantai Inn Partners with HIS to Adopt Latest Advances in Content Casting

California beachfront property caters to guest demands for online content streaming, voice-activated amenity control and seamless internet...

Pantai Inn – San Diego, CA Installation spotlight

Installation Spotlight Introduction A San Diego-based luxury hotel, the Pantai Inn offers its guests a truly unique and memorable experience thanks...

Cedar House Sport Hotel implements BeyondTV GuestCast-Hotel Management Article

The Cedar House Sport Hotel in Truckee, Calif., has implemented the BeyondTV GuestCast from Hotel Internet Services. Located near Lake Tahoe, the...

Cedar House Sport Hotel Implements Convenient and Secure Content Casting Abilities With BeyondTV GuestCast™

Trendy Californian property caters to guest expectations for access to streaming services on guestroom televisions while protecting sensitive...

Cedar House Sports Hotel Truckee, California

Installation Spotlight Introduction Situated near Lake Tahoe and providing its guests with convenient access to an array of outdoor activities such...

Hotel Whitcomb

Installation Spotlight Introduction An iconic 110-year-old San Francisco landmark that once served as the location of City Hall, Hotel Whitcomb...

Casting shapes in-room entertainment strategy

As published in Hotel Management Magazine It’s no secret streaming has dramatically changed how people, especially younger generations, consume...

Hotel Internet Services Named In-room Entertainment Technology Champion by Info-Tech Research Group

HIS and BeyondTV solution listed as industry champion in newly published vendor landscape report recognizing strong market presence and ability to...

Coury Hospitality Selects HIS to Implement Advanced Content Casting

Coury Hospitality Selects HIS to Implement Advanced Content Casting, Voice Control and Internet Connectivity at Properties Across the United States...

Kansas City Autograph Collection property partners with HIS

The Ambassador Hotel Kansas City (Mo.), Autograph Collection, has implemented advanced guest Wi-Fi and BeyondTV equipped with...

Coury Hospitality

Installation SpotlightIntroduction Serving as a reputable boutique hotel management and development company for more than 30 years, Coury...

Ambassador Hotel – Kansas City, Missouri

Installation Spotlight Introduction An upscale property located in the vibrant power and light district of Kansas City, Missouri, the Ambassador...

Testimonials

Sheraton Pasadena

Sheraton Pasadena

“After experiencing troubleshooting issues on a near constant basis, finding and implementing HIS Wi-Fi was a tremendous source of relief for both ourselves and our guests. With HIS, we were able to develop a network that would free us from having to spend hours each...

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Keating Hotel

Keating Hotel

“The installation was seamless. We didn’t experience any outages in the process of rolling over to the new wireless networks. Our guests had no clue we were transitioning wireless networks. The entire process was quick and painless. And with the HIS support, we don’t...

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Innisbrook Golf Resort

Innisbrook Golf Resort

 “Innisbrook’s  previous Wi Fi systems were supposed to deliver property wide coverage, but never did, even as more APs were added. There were always problem locations where getting a signal was difficult, and other areas where connections were either slow or...

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