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We Are The Hospitality Industry’s Wi-Fi and
In-Room Entertainment Specialists

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a full solution provider for secure wired and wireless Internet services and the BeyondTV in-room entertainment system. All our services are backed up with 24x7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.

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Hospitality Technology Products & Services

Hotel Internet Services Wi-Fi solutions

Hotel Wi-Fi

Your guests want the most bandwidth and the most robust and secure Wi-Fi possible. They don’t just want it in their rooms. They also want to access the Internet as they roam around your property – like hanging out at the pool, grabbing a drink at the bar, taking a seat in your restaurant, or otherwise adding to your guest revenues. Wherever they go, they want to stay connected! As a recognized leader in hospitality technology solutions, Hotel Internet Services can provide your facility with unparalleled installation, support, and hardware. Stop losing guests to better connected competitors. Contact us today to get a complimentary assessment of your Wi-Fi network!

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beyondTV

BeyondTV

BeyondTV enables your guests to have a complete in-home entertainment solution right in their hotel room. What Chromecast®, Apple TV®, Roku® and Amazon Fire TV® bring to the home, you can now have in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services. BeyondTV allows today’s travelers to view their own content on the TV whether it be Hulu®, Pandora®, YouTube®, etc. BeyondTV represents a major milestone in in-room entertainment. The BeyondTV platform provides the industry with a cost- effective solution that allows properties to recreate the same advanced TV entertainment functionality that many consumers have become accustomed to in their own homes, and is increasingly being sought out by hotel guests, when traveling.

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24/7 guest support

24/7 Guest Support & Monitoring

When it comes to delivering Wi-Fi, problems are bound to occur. From login difficulties to weak signals, accessing the internet is not always a simple proposition. How you handle those problems is key and central to our mission to provide users with the very best and robust Wi-Fi experience. Guest devices, their browsers and email clients are all supported by our expert staff twenty-four hours a day, seven days a week. We are here to help your guests get online and stay online!

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Over 150,000 wireless hotel room installations

Hotel Internet Services has been a pioneer in the hospitality technology arena since 2003 installing wired and wireless Internet services, including exceptional 24/7 guest service monitoring and support.

News: 

The latest News, Articles, Installations, Press Releases, Resources and Videos form Hotel Internet Services

Ambassador Hotel Oklahoma City Enhances Guest Connectivity and Convenience via Wi-Fi Upgrade and BeyondTV

Upscale 1920s property leverages HIS expertise to update network infrastructure while providing each guest with latest in content casting abilities...

‘Alohilani Resort Waikiki Beach Upgrades Guest WiFi to Allow Guests to Stream, Cast Content

As Seen in Hospitalitytech.comHotel Internet Services (HIS), a full-service provider of internet services and solutions, announced the...

The Wagner at the Battery Boosts Online Guest Review Scores

As featured in Hospitality.net   The Wagner at the Battery Boosts Online Guest Review Scores and Streamlines Panic Button Implementation with...

Alohilani Resort Waikiki Beach

Installation Spotlight “We now have a Wi-Fi network infrastructure in place that is not only able to handle the most demanding online needs for...

The Wagner at the Battery

Installation Spotlight “Since the HIS implementation, we have seen a tremendous improvement in our Medallia scores which now stand at a solid 10 for...

HIS releases analysis of guest Wi-Fi, IoT expectations

As Featured in Hotel Management Magazine Hotel Internet Services released a new white paper examining how advances in consumer technology have...

Full WiFi Survey Report

WiFi Survey Full Report In the global hospitality industry, Wi-Fi services have become one of the most crucial amenities that hoteliers must make...

Supply Line: Seven In-Room Streaming Solutions for Hotels

Essential product knowledge for the hospitality industry. Hotel Internet Services’ BeyondTV GuestCast solution offers an affordable and advanced...

Meeting Hotel Guest Wi-Fi Expectations in the Age of Hyper Connectivity and IoT

How hospitality Wi-Fi services must evolve in order to meet today’s guest demands for fast, secure and multi-device compatible online connectivity...

Ambassador Hotel – Tulsa, Oklahoma

Installation Spotlight Introduction A luxury boutique property based in Tulsa, Oklahoma, Ambassador Hotel Tulsa is part of the Autograph Collection...

Hotel Internet Services Deploys Advanced Television Voice Command Functionality with BeyondTV

Video streaming and casting solution interfaces with Volara and Amazon Alexa to provide guests with ultimate smart guestroom experience Hotel...

BeyondTV Solution Awarded U.S. Patent for Advanced Guest Data Protection and Privacy Technology

United States Patent Office (USPTO) recognizes Hotel Internet Services for security protocol developed for the BeyondTV Entertainment Streaming...

Hotel Internet Services Showcases Latest Advances in Wi-Fi Network, In-Room Television Casting and Voice Activated Solutions at HX 2018

Leading provider of secure hotel Wi-Fi and guestroom entertainment technology to demonstrate new solutions at North America’s largest hospitality...

Elliott Park Hotel Pioneers Latest in Voice-activated Guestroom Controls and Connectivity with BeyondTV and Wi-Fi by HIS

Newly opened luxury Minneapolis property ensures unmatched guestroom convenience and internet with advanced solutions by Hotel Internet Services...

Hotel Internet Services Survey of Hoteliers and Guests Reveals Crucial Insight on Voice Technology and In-room Entertainment Trends

Newly released research survey explores the impact of growing technology trends and evolving guest preferences on the hospitality industry...

Testimonials

Sheraton Pasadena

“After experiencing troubleshooting issues on a near constant basis, finding and implementing HIS Wi-Fi was a tremendous source of relief for both ourselves and our guests. With HIS, we were able to develop a network that would free us from having to spend hours each...

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Keating Hotel

“The installation was seamless. We didn’t experience any outages in the process of rolling over to the new wireless networks. Our guests had no clue we were transitioning wireless networks. The entire process was quick and painless. And with the HIS support, we don’t...

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Innisbrook Golf Resort

 “Innisbrook’s  previous Wi Fi systems were supposed to deliver property wide coverage, but never did, even as more APs were added. There were always problem locations where getting a signal was difficult, and other areas where connections were either slow or...

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