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We Are The Hospitality Industry’s Wi-Fi and
In-Room Entertainment Specialists

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a full solution provider for secure wired and wireless Internet services and the BeyondTV in-room entertainment system. All our services are backed up with 24×7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.

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Hospitality Technology Products & Services

Hotel Internet Services Wi-Fi solutions

Hotel Wi-Fi

With more than 90 percent of today’s travelers stressing the importance of hospitality Wi-Fi, your guests expect the most bandwidth and the most robust and secure Wi-Fi connection possible. In fact, more than 75 percent of guests indicate that the availability and quality of a Wi-Fi service can serve as a deal-breaker when it comes to booking with any hospitality business. Crucially, your hotel guests no longer just want a seamless Wi-Fi experience in their rooms or on only one device. They also want to access the internet on a multitude of personal devices as they roam around your property – like hanging out at the pool, grabbing a drink at the bar, taking a seat in your restaurant, or otherwise adding to your guest revenues. Wherever they go, they want to stay connected! As a recognized leader in hospitality technology solutions, Hotel Internet Services can provide your facility with unparalleled installation, support, and hardware. Stop losing guests to better connected competitors and ensure those staying at your hospitality business have the Wi-Fi quality that they need at all times. Contact us today to get a complimentary assessment of your Wi-Fi network!

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beyondTV

BeyondTV

BeyondTV enables your guests to have a complete in-home entertainment solution right in their hotel room. What Chromecast®, Apple TV®, Roku® and Amazon Fire TV® bring to the home, you can now have in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services. BeyondTV allows today’s travelers to view their own content on the TV whether it be Hulu®, Pandora®, YouTube®, etc. BeyondTV represents a major milestone in in-room entertainment, providing today’s guests with the streaming and casting abilities that they now come to expect from any reputable hospitality business. While providing the industry with a cost-effective solution that allows properties to recreate the same advanced TV entertainment functionality found in consumer homes, BeyondTV further maximizes guest convenience and satisfaction through its voice control abilities via integration with Amazon’s Alexa. 

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24/7 guest support

24/7 Guest Support & Monitoring

When it comes to delivering a hospitality Wi-Fi service, problems are bound to occur. From login difficulties to weak signals, accessing the internet is not always a simple proposition. How you handle those problems is key and central to our mission to provide users with the very best and robust Wi-Fi experience. Guest devices, their browsers and email clients are all supported by our expert staff twenty-four hours a day, seven days a week. We are here to help your guests get online and stay online!

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Over 150,000 wireless hotel room installations

Hotel Internet Services has been a pioneer in the hospitality Wi-Fi technology arena since 2003 installing wired and wireless Internet services, including exceptional 24/7 guest service monitoring and support. See for yourself how our industry-leading expertise has resulted in hospitality customers obtaining exceptional Wi-Fi services and enhanced guest satisfaction here, here and here.

News: 

The latest News, Articles, Installations, Press Releases, Resources and Videos form Hotel Internet Services

Hotel Whitcomb

Installation Spotlight Introduction An iconic 110-year-old San Francisco landmark that once served as the location of City Hall, Hotel Whitcomb...

Casting shapes in-room entertainment strategy

As published in Hotel Management Magazine It’s no secret streaming has dramatically changed how people, especially younger generations, consume...

Hotel Internet Services Named In-room Entertainment Technology Champion by Info-Tech Research Group

HIS and BeyondTV solution listed as industry champion in newly published vendor landscape report recognizing strong market presence and ability to...

Coury Hospitality Selects HIS to Implement Advanced Content Casting

Coury Hospitality Selects HIS to Implement Advanced Content Casting, Voice Control and Internet Connectivity at Properties Across the United States...

Kansas City Autograph Collection property partners with HIS

The Ambassador Hotel Kansas City (Mo.), Autograph Collection, has implemented advanced guest Wi-Fi and BeyondTV equipped with...

Coury Hospitality

Installation SpotlightIntroduction Serving as a reputable boutique hotel management and development company for more than 30 years, Coury...

Ambassador Hotel – Kansas City, Missouri

Installation Spotlight Introduction An upscale property located in the vibrant power and light district of Kansas City, Missouri, the Ambassador...

Ambassador Hotel Oklahoma City Enhances Guest Connectivity and Convenience via Wi-Fi Upgrade and BeyondTV

Upscale 1920s property leverages HIS expertise to update network infrastructure while providing each guest with latest in content casting abilities...

‘Alohilani Resort Waikiki Beach Upgrades Guest WiFi to Allow Guests to Stream, Cast Content

As Seen in Hospitalitytech.comHotel Internet Services (HIS), a full-service provider of internet services and solutions, announced the...

The Wagner at the Battery Boosts Online Guest Review Scores

As featured in Hospitality.net   The Wagner at the Battery Boosts Online Guest Review Scores and Streamlines Panic Button Implementation with...

Alohilani Resort Waikiki Beach

Installation Spotlight “We now have a Wi-Fi network infrastructure in place that is not only able to handle the most demanding online needs for...

The Wagner at the Battery

Installation Spotlight “Since the HIS implementation, we have seen a tremendous improvement in our Medallia scores which now stand at a solid 10...

HIS releases analysis of guest Wi-Fi, IoT expectations

As Featured in Hotel Management Magazine Hotel Internet Services released a new white paper examining how advances in consumer technology have...

Full WiFi Survey Report

WiFi Survey Full Report In the global hospitality industry, Wi-Fi services have become one of the most crucial amenities that hoteliers must make...

Supply Line: Seven In-Room Streaming Solutions for Hotels

Essential product knowledge for the hospitality industry. Hotel Internet Services’ BeyondTV GuestCast solution offers an affordable and...

Testimonials

Sheraton Pasadena

Sheraton Pasadena

“After experiencing troubleshooting issues on a near constant basis, finding and implementing HIS Wi-Fi was a tremendous source of relief for both ourselves and our guests. With HIS, we were able to develop a network that would free us from having to spend hours each...

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Keating Hotel

Keating Hotel

“The installation was seamless. We didn’t experience any outages in the process of rolling over to the new wireless networks. Our guests had no clue we were transitioning wireless networks. The entire process was quick and painless. And with the HIS support, we don’t...

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Innisbrook Golf Resort

Innisbrook Golf Resort

 “Innisbrook’s  previous Wi Fi systems were supposed to deliver property wide coverage, but never did, even as more APs were added. There were always problem locations where getting a signal was difficult, and other areas where connections were either slow or...

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