BLOG
Hotel WiFi Networks 101: Understanding the Ins and Outs of How to Deliver an Exceptional Online Guest Experience
Ask any guest which is the most important hotel amenity and there’s a high chance that they’ll say it’s access to a property’s WiFi network. In fact, at least 80 percent of Americans now say they can’t live without WiFi while on vacation. Yet WiFi connectivity is something that typically represents a love/hate relationship for today’s hotels-...
read more
7 Things Hoteliers Need to Know About Camera Surveillance Systems
Whether you own a hotel or resort, apartment or condos, restaurants and bars, or anything else in the hospitality industry, there’s a lot on your plate on a daily basis. You have to think about a lot of things – is your staff treating the guests appropriately, are rooms being turned over in a thorough and timely fashion, is the hotel WiFi strong...
read more
MDU Wi-Fi 101: What You Need to Know
The term ‘multiple dwelling unit’ refers to a residential building that contains more than one dwelling unit. These types of buildings can include apartments, condos, townhomes, private single-family residential developments, mobile home parks, and more. MDUs may also include senior living facilities, student housing, military...
read more
Wi-Fi Upgrade blog
Whether a high-end luxury resort or an independent boutique property, Wi-Fi service quality continues to be ranked as one of the most important factors that can make or break a guest’s stay. Access to Wi-Fi in fact continues to be regarded as more important than offerings such as complimentary breakfast, housekeeping, and free parking according...
read more
Scalability blog
Historically, hoteliers were widely considered to be early adopters of advanced in-room entertainment solutions. Bringing amenities like satellite and cable television, on-demand movies and internet access to the forefront of the hospitality industry, hotels were the gold standard in entertainment— and frequently provided better experiences than...
read more
Should I Utilize IoT, and How?
Though the Internet of Things (IoT) can appear daunting and has often been shrouded in mystery, many hotels and other facilities are seeing the benefits of operating their properties with its help. IoT is not nearly as complex as many would think. In general, physical objects are embedded with sensors that enable them to send data and receive...
read more
What is WiFi 6 and Does Your Hotel Really Need to Upgrade?
By Gary Patrick, CEO of Hotel Internet Services – With the online demands of hotel guests and their devices ever-increasing, hoteliers have constantly remained under pressure to maintain a watchful eye over their WiFi network capabilities so as not to risk any potential decrease in satisfaction or their property’s reputation. WiFi speed...
read more
3 Key Hotel Technologies to Sidestepping Labor Shortages & Guaranteeing Guest Satisfaction
By Gary Patrick, CEO of Hotel Internet Services – With a year of record-low guest reservations now thankfully behind us, the hotel industry now finds itself facing another unexpected challenge in the form of mass labor shortages. Despite what should be the welcome news of a pending surge in travel this summer, many hoteliers are rightly...
read more