Radisson Hotel Pendleton Airport Case Study
With spectacular views of Oregon’s Blue Mountains, Radisson Hotel Pendleton Airport serves as an ideal location where guests can unwind and take in the sights as they arrive at their destination or continue on with their travels. The 75-room hotel features a range of amenities to make each guest’s stay enjoyable and comfortable, including high-end cuisine, an onsite fitness center and meeting spaces. Guests staying at Radisson Hotel Pendleton Airport can also benefit from the property’s commitment to providing a internet access experience that conforms with modern lifestyle needs.
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As a property that caters to a large number of guests staying due to flight layovers, Radisson Hotel Pendleton Airport understood the vital importance of WiFi for travelers seeking to stay in touch with family and friends, to perform work or to keep themselves entertained. Yet as with many properties across the industry, the hotel suffered from patchy WiFi signal coverage and slow speeds that jeopardized guest satisfaction rates. A hotel operated by Makad Corporation, an organization with decades of expertise in hotel development and management, property leadership sought out a network solutions provider that could offer unmatched WiFi service quality at an affordable price.
After performing research into several competing providers, Makad Corp. selected HIS as the ideal partner to resolve spotty WiFi coverage and slow speed issues. Using HIS expertise, the property was able to implement a cost-effective upgrade that nevertheless delivered high-performance connectivity throughout all onsite areas. This included HIS strategically installing state-of-the-art Ruckus access points, ensuring strong WiFi signal penetration that can reach guest devices regardless of any physical obstructions such as the presence of thick walls.
- Ensure high-speed and reliable Wi-Fi connectivity that meets with guest expectations throughout all onsite hotel areas.
- Maintain consistently high service quality to prevent any lapses in guest satisfaction.
- Utilize HIS industry expertise and access to the latest in network technology to guarantee a fast and strong Wi-Fi signal penetration able to reach guest devices regardless of location.
- Offer instant access to 24/7 HIS support in order to swiftly resolve virtually any network performance or guest troubleshooting issue.