Wi-Fi Security

Aside from providing your guests with an ultra-stable high-speed connection, our most important service is enabling and maintaining unmatched WiFi SECURITY for your network! With increasing reports of hotel networks being compromised, 93 percent of guests are understandably concerned over a property’s ability to provide a safe hospitality WiFi connection. Do not risk your hotel’s reputation by implementing a network that leaves guests exposed to data theft and hacking! HIS continues to raise the bar in utilizing the latest technologies and best practices to maximize your ability to protect online guests at all times. Our industry-leading gateway platform ensures hotel and guest data is fully protected by continuously evolving its encryption and other security protocols, fending off the latest threats to online security and safeguarding your property’s reputation.

As news of online security vulnerabilities and data theft continues to resurface repeatedly throughout the hospitality industry, our security platform serves as a vital line of defense against the increasing scale of hospitality WiFi network attacks. Engineered by programmers with decades of experience in the security industry, our platform is unique in its capabilities to shield customers during the most sensitive of data transactions, such as when guests provide personal credit or banking data to hotels.

This is accomplished, by the platform’s ability to analyze weaknesses that have been exploited by hackers in the past, and revising its programming accordingly. HIS takes it a step further by anticipating potential factors and vulnerabilities that may lead to a future online attack, and instantly taking steps to prevent them accordingly.

When it comes to effective hospitality network security, the HIS WiFi Gateway platform sets the industry standard on what hotels should demand and expect from their IP and voice network providers. Not only is the solution fully PCI compliant, it also simultaneously serves as an application layer, transport layer and IP layer firewall, allowing finite and precise control of every data packet and its destination. Combined with exact and security-conscious installation standards, our Gateway is crucially designed to ensure that each network segment is strictly segregated and off-limits to all other traffic. For example, hotel customers equipped with our solution can be confident that administrative data is kept completely separate from guest data traffic, therefore eliminating the risk of sensitive information being unintentionally shared or falling into the wrong hands.

For an added layer of security, the HIS WiFi Platform creates a private network for each hotel guest. This vital feature allows guests to log in, enter passwords and use personal devices with the complete peace-of-mind that no unauthorized users can gain access to their devices or personal information.

With the HIS “at-home experience” feature, guests are further provided with a virtual network that allows them to securely access WiFi from their devices from anywhere throughout a property. Guests visiting the pool area for instance, can still remain securely connected to their own personal network and can perform an array of online activities such as remotely printing documents by sending a request to their printer located in their guestroom. A guest that inadvertently left a device behind in their guestroom may also be able to retrieve vital documents by initiating a secure file transfer. The service can also shield properties from unauthorized guest activities, such as illegal downloads. Instead of running the risk of having online access turned off by an Internet Service Provider, hoteliers can automatically prevent illegal activity in a manner that is both highly effective yet considerate of guest privacy. 

Contact HIS today to learn how you can maximize the security abilities of your WiFi network and keep guest data safe!