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Upscale and trendy New York property updates Wi-Fi service abilities in order to provide guests and meeting attendees with a fast and reliable online experience

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with successfully enhancing guest and business meeting Wi-Fi services for the Royalton Park Avenue. A luxury establishment situated in the heart of Manhattan, Royalton Park Avenue offers stylish and spacious guestrooms while now also able to fully cater to the diverse online needs of its guest and business meeting demographic.

Previously experiencing connectivity issues due to legacy network equipment, Royalton Park Avenue sought out the services of a reputable provider that could ensure a strong signal throughout guest and meeting areas. Hotel leadership also desired the ability to simultaneously provide fast connection speeds for a multitude of guest or meeting devices attempting to gain online access at any one time. By working with HIS, the hotel was able to have advanced Ruckus access points strategically placed throughout the property in order to eliminate any weak signal areas.

With the additional implementation of the HIS FUSION network gateway solution, Royalton Park Avenue also gains far greater control over network health and performance. This includes the ability to monitor and modify bandwidth usage along with options that include customizing the amount of time that passes before a user is asked to authenticate themselves again.

“Exceptional Wi-Fi quality has become universally essential in meeting guest needs in hotel markets around the world, but for us this is especially true as our location within Manhattan means that we often cater to an array of meetings where a good connection is required to ensure a successful event,”… “Partnering with HIS has ensured that we have the ability to provide each guest and meeting attendee with the level of bandwidth and signal strength that their online needs demand. With both guests and meeting events also expecting that their information remains private when accessing our network, HIS also provides us with the ability to maintain the highest level of online data protection at all times.”

Ashlee Thomas

Director of Sales and Marketing