FREDERICIA, DENMARK – Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, together with local Danish supplier and IT infrastructure developer, Itplan, has announced the successful deployment of the GuestCast content streaming solution by Hotel Kryb I Ly Kro. Situated in Fredericia, Denmark, the privately operated boutique property with GuestCast can now cater to a growing number of international travelers who expect to be able to access their own streamed content regardless of the region they are visiting.
A 77-room inn featuring an array of onsite comforts, including a large swimming pool and sauna, Hotel Kryb I Ly Kro determined that catering to today’s guest expectations also meant providing an in-room entertainment experience that could be instantly personalized. Yet as a location that attracts a substantial number of overseas visitors, the property recognized that it required a solution that could guarantee compatibility with a wide range of personal devices and streaming services in use by consumers from around the world.
By adopting GuestCast, Hotel Kryb I Ly Kro is able to ensure that each of its guests can access the same personalized content they enjoy at home in their native language. Importantly, each guest can also rest assured that their personal device will be able to wirelessly cast content to the guestroom TV, thanks to GuestCast’s instant compatibility with virtually any Apple- or Android-based device as well as laptop computers.
Ensuring both a successful solution rollout and heightened guest satisfaction is the ability of GuestCast to guarantee a user-friendly and intuitive interaction experience. Regardless of a guest’s native language or their familiarity with technology, GuestCast provides each user with a hassle-free device-pairing process that can be as easy as scanning a QR code on the guestroom TV. The solution further enhances guest confidence with the system thanks to its built-in security and privacy features. Unlike smart televisions and several other competing solutions, GuestCast does not require guests to enter-in streaming subscription login details on the guestroom TV. With its cutting-edge device isolation capabilities, GuestCast even protects guest privacy by preventing content from being accidently or maliciously streamed to televisions located in other guestrooms.
“Hotels regardless of size need to keep pace with evolving guest expectations and while in-room entertainment is certainly no exception, it can become costly if it means having to replace all guestroom TVs each time that a new service or feature comes out,” said Anders Løkkegaard Madsen, Director of Hotel Kryb I Ly Kro. “Thanks to GuestCast, we have been able to adopt the latest abilities in personalized entertainment that travelers around the world are seeking out, all without replacing even one of our currently in-use televisions. In addition to keeping installation costs down, we could not be happier with the service quality and ease-of-use that our guests routinely now have access to, and are thrilled to say that we have experienced no troubleshooting issues since deploying the solution.”
As a content streaming solution purpose-built for hotel environments, GuestCast boasts plug and play functionality that is instantly compatible with virtually any television model and WiFi network in use by today’s properties. This advantage notably provided Hotel Kryb I Ly Kro with the ability to avoid the considerable expenses experienced by a sister property, where 140 televisions had been replaced in order to obtain the same abilities that GuestCast routinely provides.