Preferred Technology Vendor for Radisson Hotel Group
Strong, Fast and Secure WiFi and guestroom entertainment systems
Our Services Include:
- Radisson Approved WIFI Systems
- 24/7/365 Guest Support Services
- The BeyondTV In-Room Entertainment solution
- GuestCast® app casting solution
*$99 special Expires Oct. 31st
Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been officially designated as a Preferred Technology Vendor by Radisson Hotel Group. Radisson Hotel Group properties now have access to HIS services and industry expertise including Country Inn & Suites by Radisson, Park Inn by Radisson, Radisson Hotels, Radisson Red and Radisson Blu.
As a Preferred Technology Vendor, HIS will provide the Radisson Hotel properties with the latest in Wi-Fi network innovation to ensure fast, reliable and secure online connectivity. This includes the exclusive use of advanced Ruckus platforms such as access points that can guarantee a strong Wi-Fi signal throughout a hotel and that can accommodate a multitude of guest devices attempting to connect at any one time. As part of the systems provided, HIS’ network gateway solution provides hoteliers the ability to monitor network health and bandwidth use to ensure that any performance issue is swiftly dealt with and that guest satisfaction remains intact. HIS’ systems fully caters to growing guest concerns related to hotel Wi-Fi security shielding sensitive data such as credit card transactions, automatically scanning for potential network vulnerabilities and is able to receive regular software updates that ensure online security is never jeopardized.
HIS also provides The BeyondTV in-room entertainment solution which is the first product of its kind to incorporate app Streaming, Casting, and hotel amenity access in one system resulting in enhanced guest satisfaction by bringing an at home experience to the hotel guestroom. With BeyondTV, guests can now watch what they want when they want through their favorite applications like Netflix ®, HBO Go®, Showtime®, Hulu®, YouTube®, Spotify®, Pandora®, NBC Sports®, ESPN®, etc. Additionally, guests have complete access to hotel services and amenities, such as in-room dining, housekeeping, hotel services, Hollywood movie library, ability to view their bill, web access and more.
HIS was ultimately selected by Radisson Hotel Group due to the company being EMMA certified and for its ability to offer highly competitive pricing. Also significant in selecting HIS is the company’s proficiency in customizing network solutions that can meet a specific hotel’s needs while maintaining compliance with brand standards.
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What We Do
Wired & Wireless Internet Services
Survey after survey shows that WiFi is the number one amenity that your guests want! To many guests, it is more important than room service or even free parking. Yet just as important is the ability to provide a satisfactory hospitality WiFi experience, with 80 percent of guests admitting that they would never return to a hotel that provided poor connectivity. Today’s guests additionally travel with more devices than ever before: from smartphones to tablets and laptops as well as wearables. Your guests expect a fast and reliable WiFi connection for each of their devices as they experience when at home. With the growing presence of such high-powered devices on your property, your wireless network must therefore be capable of providing the bandwidth that each device requires and that your guests demand. With its many years of catering to the hospitality WiFi needs of hundreds of properties throughout the US, Hotel Internet Services has the experience and expertise you need to implement an advanced yet cost-effective network solution that can fully accommodate a multitude of devices and even the most demanding of online activities.
24/7/365 Customer Support
When it comes to delivering Wi-Fi, problems are bound to occur. From login difficulties to weak signals, ensuring your guests can seamlessly access the internet is not always a simple proposition.
How you are equipped to handle such problems is key and central to our mission of providing users with the very best and most robust Wi-Fi experience. In delivering this objective, HIS not only provides hoteliers with always available client support & monitoring services, but also ensures that guests themselves are able to benefit from industry–leading expert advice the moment it is needed. Our expert support staff are available to your serve your guests’ online needs twenty-four hours a day, seven days a week. From facilitating the seamless connection of guest devices, to ensuring that their browsers and email clients are always easily accessible, you can always count on HIS to help your guests get online and stay online!
Guestroom Entertainment Systems
The BeyondTV in-room entertainment solution is the first product of its kind to incorporate app Streaming, Casting, Voice TV controls, and hotel amenity access in one system resulting in enhanced guest satisfaction by bringing an at home experience to the hotel guestroom. With BeyondTV, guests can now watch what they want when they want through their favorite applications like Netflix ®, HBO Go®, Showtime®, Hulu®, YouTube®, Spotify®, Pandora®, NBC Sports®, ESPN®, etc. Additionally, guests have complete access to hotel services and amenities, such as in-room dining, housekeeping, hotel services, Hollywood movie library, ability to view their bill, web access and more.
Casting is what your guests are asking for! The BeyondTV GuestCast® solution will boost guest convenience and in-room entertainment satisfaction. As the vast majority of guests increasingly look to video streaming services as the main source of television entertainment, hotels around the world are under pressure to deliver the advanced functionality that is increasingly expected by today’s travelers. The BeyondTV GuestCast® platform caters to this need by allowing users to directly cast content from thousands of Apps. Leveraging a guest room’s existing Wi-Fi connection, guests equipped with an iPhone®, iPad®, Android phone and tablet, Mac® and Windows® laptop can effortlessly and instantly make use of a larger screen.
CALL NOW TO LEARN MORE. 855-999-8110
Radisson Hotel, Fort Worth North-Fossil Creek – Installation Spotlight
Introduction…Ideally situated close to Fort Worth’s top business parks, Radisson Hotel Fort Worth North-Fossil Creek is recognized as being within the top 10 largest hotel locations within the city. Recently undergoing a renovation for its 247 rooms, the property ensures that every guest need and perception of comfort can be fully accommodated. Enticing hotel amenities include granite showers in guestrooms, a heated swimming pool, a bar and a nightclub as well as several on-site dining options…
What Hotel Managers Are Saying
“A hotel’s reputation and its ability to provide a satisfactory experience is increasingly being defined by the quality of guest Wi-Fi services, so it is essential that properties work with a reputable provider such as HIS to ensure that this vital need is fully addressed,” says Rick Harrison, General Manager at Radisson Fort Worth North-Fossil Creek. “Hotel Internet Services not only stands apart in being able to provide the necessary technology to meet the highest guest expectations, but its commitment to exceptional customer service also ensures that we remain fully informed on how our network is performing, along with the ability to receive immediate assistance the moment that any issue arises.”
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Hotel Internet Services, Inc.
600 Cleveland Street Suite 830
Clearwater, Florida 33755