Research Reports
2022 Hospitality Casting Survey
2022 Hospitality Casting Survey Download Report Identifying What Today’s Guests and Hoteliers Expect From In-room Entertainment Find out what 100s of Guests and Hoteliers had to say about the importance of Casting as an In-Room Entertainment option like: 57% of Hoteliers surveyed said Casting is more important to their guests than cable TV...
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Elevating Guests’ Personal Content Using Hotel Technology
Elevating Guests’ Personal Content Using Hotel Technology Download Whitepaper How hoteliers are using post-pandemic technology to fulfill pre-pandemic wish lists, including better guestroom entertainment accessibility and services. Introduction Personalized entertainment has benefitted from a renaissance over the past decade, and society...
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Exceeding Guest Wi-Fi Expectations in the Hospitality Technology Gold Rush
Exceeding Guest Wi-FiExpectations in the HospitalityTechnology Gold Rush Download Whitepaper According to a recent survey conducted, travelers desire more than fast Wi-Fi – the Wi-Fi must be flawless! This year’s Wi-Fi report found 53% of respondents were highly unlikely to return to a hotel if their Wi-Fi service fails to meet expectations. With...
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Giving Guests the Keys to Unlock Hotel Entertainment White Paper
Giving Guests the Keys to Unlock Hotel Entertainment Download Whitepaper How hoteliers are using technology to exceed guest expectations and provide their ideal stay experience Since it was first introduced to mainstream consumers, personalized entertainment and service options have continued to transform the way that each of us define...
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Hospitality Guestroom Entertainment Survey Full Report
Guestroom Entertainment Survey Full Report Download Full Report Today’s travelers are more than ever accustomed to technology that is interconnected, reliable, and easy to use. With every passing year, hotels continue to refine the ways they use technology to interact with and entertain guests. In its latest 2020 survey conducted on more than 700...
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Full WiFi Survey Report
WiFi Survey Full Report Download Now In the global hospitality industry, Wi-Fi services have become one of the most crucial amenities that hoteliers must make available to their guests during their stay. With the skyrocketing increase in bandwidth-hungry guest devices present at a hotel during any given time period, and with the growing diversity...
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Meeting Hotel Guest Wi-Fi Expectations in the Age of Hyper Connectivity and IoT
Wi-Fi Survey Whitepaper Download Whitepaper How hospitality Wi-Fi services must evolve in order to meet today’s guest demands for fast, secure and multi-device compatible online connectivity that can provide access to personalized content. It has often been said that in today’s hospitality environment, Wi-Fi as an amenity is as important to...
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2018 Guestroom Entertainment Survey Full Report
2018 Guestroom Entertainment Survey Full Report Download Full Report Today’s hoteliers operate in a world where guests are not only accustomed to instant data access or entertainment options that are a mere Netflix sign-in away; they increasingly cater to demographics that now expect such conveniences to be available at all levels of a hotel’s...
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2018 Guestroom Entertainment Survey
2018 Guestroom Entertainment Survey Download Whitepaper 2018 Guestroom Entertainment Survey Download Whitepaper When it comes to guestroom entertainment and convenience, few will have missed the effect that smart devices and IoT have had on guest expectations and perceptions of value. Based on feedback conducted on 565 guests and 207 hoteliers...
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Bringing Hotel Wi-Fi Up to Speed with Guest Expectations
How in-room access point technology is proving that a fast and seamless online experience is not just about bandwidth. Ask hotel guests today what is most important when it comes to hotel amenities, and more often than not you will find that the presence of guest Wi-Fi ranks highly among responses. Since the enormous surge of personal mobile...
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Hotel Guestroom Entertainment for Today’s Tech-Savvy Travelers
Providing a seamless, secure and personalized guestroom TV experience that increases guest satisfaction and maximizes profits. The sudden and explosive growth of BYOD and online streaming services has been nothing short of revolutionizing when analyzing how today’s consumers seek out and acquire entertainment, either when at home or traveling....
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Wi-Fi Management
A Primer for Providing Effective and Secure Internet Services Across Multi-property Hotel Portfolios As many professionals specializing in the hospitality industry are no doubt aware of, the explosive rise in personal devices and online streaming has forever changed the landscape of how hotels provide services and interact with their guests....
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