Survey after survey shows that WiFi is the number one amenity that your guests want!  To many guests, it is more important than room service or even free parking. Yet just as important is the ability to provide a satisfactory hospitality WiFi experience, with 80 percent of guests admitting that they would never return to a hotel that provided poor connectivity. Today’s guests additionally travel with more devices than ever before: from smartphones to tablets and laptops as well as wearables. Your guests expect a fast and reliable WiFi connection for each of their devices as they experience when at home. With the growing presence of such high-powered devices on your property, your wireless network must therefore be capable of providing the bandwidth that each device requires and that your guests demand. With its many years of catering to the hospitality WiFi needs of hundreds of properties throughout the US, Hotel Internet Services has the experience and expertise you need to implement an advanced yet cost-effective network solution that can fully accommodate a multitude of devices and even the most demanding of online activities.

When it comes to delivering Wi-Fi, problems are bound to occur. From login difficulties to weak signals, ensuring your guests can seamlessly access the internet is not always a simple proposition.
How you are equipped to handle such problems is key and central to our mission of providing users with the very best and most robust Wi-Fi experience. In delivering this objective, HIS not only provides hoteliers with always available client support & monitoring services, but also ensures that guests themselves are able to benefit from industry–leading expert advice the moment it is needed. Our expert support staff are available to your serve your guests’ online needs twenty-four hours a day, seven days a week. From facilitating the seamless connection of guest devices, to ensuring that their browsers and email clients are always easily accessible, you can always count on HIS to help your guests get online and stay online!

The BeyondTV in-room entertainment solution is the first product of its kind to incorporate app Streaming, Casting, Voice TV controls, and hotel amenity access in one system resulting in enhanced guest satisfaction by bringing an at home experience to the hotel guestroom. With BeyondTV, guests can now watch what they want when they want through their favorite applications like Netflix ®, HBO Go®, Showtime®, Hulu®, YouTube®, Spotify®, Pandora®, NBC Sports®, ESPN®, etc. Additionally, guests have complete access to hotel services and amenities, such as in-room dining, housekeeping, hotel services, Hollywood movie library, ability to view their bill, web access and more.